Reliable lift breakdown attendance in Norfolk, Suffolk, Cambridgeshire, Essex and the surrounding areas.

Operating 24/7, our qualified and knowledgeable engineers are committed to quality and a prompt response for any lift emergency breakdown in Norfolk, Suffolk, Cambridgeshire, Essex and the surrounding areas.

Lift Breakdown & Emergency Call Outs

Lift breakdowns not only cause inconvenience but can also be dangerous to the occupants and others in the building. Genesis Lifts offers lift breakdown call-outs with rapid response, so the situation can be tackled in the quickest possible time. The moment we arrive our priority will be to safely bring the lift to closest floor and allow any occupants to exit by opening the doors in a safe and controller manner. Our team of fully qualified engineers will then attempt to accurately determine the problem and create a solution to enable the lift to be used again in no time. Contact us if you are looking for lift breakdown call-outs in Norwich and the surrounding areas.

Contact Us

Our Lift Breakdown & Call-Out Service Includes

  • Emergency 'same day' response
  • Standard 'next day' response
  • Dedicated 24/7 telephone number
  • Rapid response to passenger 'trap-ins'
  • Focused initial fault finding, investigation and report service
  • Prompt follow-up repair service
  • Spare parts readily available
  • Local engineering/manufacturing facility
  • Fixed initial attendance charge for non-contract customers


  • Our Services